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Fanpass is the place to come to find all the top tickets to sporting and cultural events. Here you can buy tickets at great competitive prices, as well as sell your tickets quickly and easily too. Fanpass makes it simple and straightforward to search for the event that you want and to either buy or sell your tickets. If you wish to sell your tickets, Fanpass makes this really easy to do as well, and their friendly support team are always on hand if you have any questions or queries as both a seller and a buyer.
Fanpass connects together buyers who are looking to find the best tickets for events with sellers who have tickets to sell. Once the two parties have entered into a transaction they are covered by the Fanpass guarantee for extra peace of mind. No one is able to use the Fanpass website unless they are registered, so customers can both buy and sell with complete confidence.
Fanpass offers tickets to loads of different events that you can enjoy. Tickets available on their website include -
Once you purchase your ticket, Fanpass will be able to send you a hard copy of your ticket via UPS. Alternatively, you can also opt to choose an E ticket instead, in which case Fanpass will provide you with an easy to download PDF that you can carry with you to the event. If you have any questions or issues with downloading or receiving your tickets, then you can easily chat to their online team courtesy of their live chat feature.
Once you have chosen the tickets you would like to buy, then all you need to do is to let Fanpass know by clicking the ‘offer’ button. Some tickets may include VAT or some may be added afterwards, so be aware that the price may rise slightly after bidding. Once your offer for the ticket has been accepted, then your preferred payment method will be charged and your tickets will be yours and on your way to you. The seller must confirm all buyer’s orders within 24 hours. This is very easy for sellers to do via the Fanpass automated online process which can be easily found on their website. If a seller fails to confirm your order within this time period, Fanpass reserve the right to fine them £20. Sometimes, a seller may report a problem, in which case Fanpass may refund the price of the ticket and any associated fees back to the seller. You can be confident that none of your payment information will ever be passed directly to the seller and that the whole transaction process is completely anonymous with all your data safe and secure. The majority of tickets are sold with a specific seat location. However, in certain circumstances your seating location may change if another better or superior seat location becomes available. This is not always something that a buyer can approve, so just be aware of this. Fanpass also offers the option to buy membership or season cards too. At the end of the season, the buyer must return the season card to the seller within 48 hours after the last event has finished. If a buyer does not do this, Fanpass may then charge a ‘failure to return’ fee, which can be £100 for each season card that is not promptly returned to the seller. Moreover, all offering and bidding for tickets must take place only on the Fanpass website and not outside. Any unauthorised trading or reselling of tickets may mean that Fanpass takes action to cancel your account and you may not be refunded for any fees or tickets you have currently purchased.
Here is a quick step by step guide to help you use your discount and voucher codes for Fanpass.
When you purchase your tickets, you can be assured that you are only going to receive official tickets for the event of your choice. However, on the rare occasion that you do experience a problem or Fanpass does not provide you with the correct tickets, then you do not need to worry as Fanpass offers their peace of mind Fanpass guarantee. In this instance, Fanpass will always do its best to offer you the correct tickets in exchange for the ones that have not been provided to you by the seller for no additional cost. In this instance too, you can also ask for Fanpass to refund you the full price of your ticket order if you prefer.
If you are experiencing a problem as a seller, then it is very important for you to provide only the precise tickets that you have listed for sale to any buyer. If a buyer successfully manages to attend any event with your tickets, Fanpass will guarantee that you are paid. However, do be aware that as a seller you also have a level of responsibility and there are some instances when the Fanpass guarantee will not apply. These include if you have sold tickets that are not the same as those listed on their website or those tickets which cannot reach the buyer in time for the event, along with those that are not confirmed within 24 hours after purchase to the buyer and those are withdrawn from sale just as they were about to be purchased. In some of these occasions, Fanpass may even charge the seller a penalty fee, so always be careful before listing your tickets.
If you have tickets you would like to sell on the Fanpass platform, then Fanpass makes it easy for you to reach millions of customers and buyers from all across the globe. In order to get started with selling your tickets, all you need to do is head to their website and follow the below steps.
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