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Ebuyer are one of the most popular online electrical retailers in the UK, and currently have 4 million customers who trust Ebuyer for all their tech and electrical purchases. Ebuyer was established in 1999 and was founded by a group of experts in the IT industry who saw a gap in the market for great electrical items that were still competitively priced. Ebuyer sells a wide range of electrical items and computer components. All orders are delivered to customers nationwide from their headquarters in East Yorkshire, and their high level of customer service combined with their great products at low prices has seen the company go from strength to strength, and there are now over 40,000 products on their website to choose from.
Ebuyer offers everything you need for all your computing and gadget needs. These include categories such as –
Here is a quick step by step guide to help you use your discount and voucher codes for Ebuyer.
Ebuyer offers a variety of delivery prices for customer convenience. These include –
All packages can be tracked using your order number and postcode on the Ebuyer delivery tracking page, so if you want to see where your package is on its journey to you, be sure to check this out on their website. If you would prefer not to have your item delivered, but to click and collect instead, then this is possible to do from your nearest Collect Plus store at a cost of just £4.99. If your item is extra-large in size, then Ebuyer also offers a two man delivery service. If your order requires a two man delivery option, then one of the dedicated customer service representatives from Ebuyer will be in touch to discuss your delivery and arrange the most convenient time and day for you. When your order is out for delivery, you will also be sent a courtesy email and text so that you know the exact one hour window when your delivery is expected to arrive.
If there is an issue with your order or product and you need to make a return, then you can go to their returns help page on their website, where you can start to return quickly and easily simply by following through the instructions online. If you need to return a large item, such as a television, then you can call their dedicated helpline for advice as to how to package and send the item back securely. If possible, Ebuyer asked that no matter the size of the product, that if there is an issue, customers send it back in the original packaging where possible.
Ebuyer know that having a high level of customer service is one of the main reasons why so many people trust them with their electronic and tech purchases. As such, Ebuyer has created enotes as a way for customers to communicate with their staff easily and effectively, in a way that is also completely traceable so you have a record of all your communications too. In order to create your enote, all you need to do is log into your Ebuyer account, where you will see a button that prompts you to create your enote. You can also check all your existing enotes via the ‘view your enotes’ button as well.
Ebuyer was founded by IT industry experts who felt that top electronic and tech products should be available in mainstream retailers at competitive, fair prices. Ebuyer continues to stick closely to this message of affordability by allowing their customers to purchase items in a variety of ways. As well as accepting all the usual payment options, Ebuyer also offers their customers the chance to use Klarna as a way to spread the cost of their purchase. Klarna offers a couple of different ways to pay. You can choose to pay later with three instalments that are totally interest free, or if you prefer you can go for a monthly finance option instead, choosing from a period of 12, 24 or 36 months. You can also choose to use PayPal credit, where you can pay for your items using regular monthly repayment amounts which are easy to keep track of and come with a fixed interest rate of 14.9%. You can choose to apply for either of these credit options when you reach the checkout, so if this is something that you want to consider, make sure to read the terms and conditions before completing your purchase.
If you are looking to shop regularly with Ebuyer, then it is a good idea to sign up for your Ebuyer My Account. Here you can easily keep track of all of your orders, as well as print out any invoices or receipts if required. You can also track any returns online, as well as request returns online from here too. The Ebuyer My Account also offers the option to use the enotes feature, to track and communicate effectively with Ebuyer staff about any of your purchases. You can also choose to save items for later in your saved basket, which can be a great option when you are just browsing and choosing to checkout later. You can also add items to your wish list via your Ebuyer My Account if you prefer. Some of the items available on Ebuyer are downloadable, for example software, so here is also where you can retrieve licence keys and other information related to your download purchases too.
The Ebuyer blog is available via their media hub, and here you can find a host of fun and interesting articles about the latest tech and how to use them. Current articles include The Ebuyer guide to the best video doorbells, as well as which sci fi shows must be watched on your 4K TV. You can also pick up lots of simple and helpful installation tips too, as well as sign up for their newsletter to hear about more helpful hints, read product guides and keep on top of the latest releases in the electronic industry. The Ebuyer media hub and blog also helps their customers to connect with the brand( and each other!) across their wide range of social media platforms, where you can read more customer reviews about current products, as well as discover which of the top trending items are must buys too. You can connect with them on Facebook, Twitter as well as LinkedIn, and check out their YouTube channel for helpful hints and tips that are all available as video uploads for you to watch at your leisure.
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